Fake Verizon fraud call nearly stole his account

A fake Verizon fraud call can feel real fast, especially when official-looking texts start landing on your phone. That is what makes this scam so dangerous. The caller creates panic, pushes you to "verify" your identity and then uses your own reaction against you.

Chuck from New Braunfels, Texas, reached out after a frightening close call.

"I usually am pretty savvy when it comes to scams, but I almost got fooled by a fake Verizon fraud investigator. He tricked me into giving him access to my account through text verification... he ordered an upgrade to my daughter's phone, which she would never do without me. In the end, thank God I figured it out and got a hold of the real Verizon fraud and stopped him before something bad happened. If there is any more information I can give to help someone else, let me know."

Chuck's message should make all of us pause. H...