Bill Holland achieved what many people spend their entire careers chasing: by age 32, he had made enough money to retire for good. But over three decades later, the now-67-year-old still hasn’t hung up his hat.
The former CEO of CI Financial, one of Canada’s largest investment management firms, didn’t take a conventional path to the top. Despite graduating from Toronto’s York University, Holland drifted through a string of self-described “crappy jobs,” like delivering 7Up, working in a factory, and serving as a doorman at a Toronto bar before finding his footing in finance.
At 27, he landed a customer service representative position at Mackenzie Financial Corp.—a demanding job that required fielding roughly 120 customer calls a day, according to a recent profile in Canadian business publication Financial Post.
“People would complain about how hard the job was, but unless you are doing something that involv...

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