Cognizant CEO is swimming against the tide on AI: he’s hiring over 20,000 graduates this year and says AI tokenmaxxing is a ‘vanity metric’

For months, the loudest voices in artificial intelligence—including OpenAI’s Sam Altman and Anthropic’s Dario Amodei—warned that entry-level white-collar jobs were headed for extinction. In recent weeks, both have walked back those statements.

And according to Cognizant CEO Ravi Kumar S., who oversees a workforce of more than 350,000 employees, the outcry wasn’t just a prediction gone wrong—it was fearmongering.

“There was a little bit of fearmongering from reading about the fact that there’s going to be a collapse of jobs,” Kumar said at Fortune’s COO Summit in Scottsdale, Arizona on Monday. “I think there will be more jobs.”

Cognizant hasn’t been immune to restructuring and layoffs as it works to transform for the AI era...