Ring working to fix 'outage' affecting doorbell cameras, recordings

3 months ago 5

(WJW) -- Ring users experienced issues with their doorbell camera recordings and other applications as the company worked to resolve a "multiple system outage" on Tuesday.

The Amazon-owned company said it has since implemented a fix and some of its services are starting to recover.

Earlier in the evening, Ring posted a notification on its website saying it was "investigating issues with multiple Ring systems impacting things like Live View, Recordings, Timeline, Event History, etc."

The sign-in screen on Ring's website also led to an error page that read, "Something went wrong there. Sorry about that. Please try again. (500 Error)."

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Downdetector, which monitors outages and issues in real-time, showed a spike in Ring outage reports just before 6 p.m. ET.

"We are aware that some Ring customers are experiencing a service disruption," t...

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