Bakery responds to customer’s “cardboard” comment in the best way

10 months ago 22

‘Tis the season for giving, and in the case of one local bakery, that means serving sass to an unhappy customer.

Over the weekend, Poulette Bakeshop in Parker grabbed some attention by responding to a commenter on Instagram who didn’t approve of the eclairs.

“I got an eclair here once, paid $10 or something for just one, it tasted like cardboard. Whole Foods has better eclair’s (sic),” the commenter said.

So the bakery responded:

“Here at Poulette, we pride ourselves on using only the highest quality cardboard for our eclairs. This commitment to excellence is characterized by our use of only the best *freshly corrugated* cardboard available from our local cardboard manufacturers. Our cardboard products are crafted from premium materials, ensuring it withstand pressure without losing its structural integrity. Thanks so much for taking the time to write.”