Reading the fine print is always important, especially when dining at a restaurant these days.
Call them “service fees” or “living wage fees” or “creating happy people” fees, as restaurateur Frank Bonanno’s restaurants do, but they can range from 4 to 22% — and they are catching on as a way to offer stability in a volatile industry.
“It’s important for local diners to be aware that, now more than ever, restaurants are not money-makers,” Colorado Restaurant Association spokesperson Denise Mickelson said.
The fees, she said, have lasted as the COVID pandemic ebbed because they offset pay disparities between front-of-the-house workers (servers, bartenders) and back-of-the-house staff (cooks, dishwashers) and help retain people amidst the industry-wide labor shortage across the country.
While servers and customers have mixed thoughts about the use of fees ( Read Entire Article